Frequently Asked Questions
Are chair covers included in the wedding packages?
No. Chair covers or specialty chairs can be rented for an additional cost.
Is there a food and beverage minimum?
All rooms have a minimum attendance requirement.
Can we hold our ceremony on-site?
Yes. Your ceremony can be set up in your banquet room for an additional fee.
How do we reserve a space?
A deposit and signed confirmation form are required to secure a date. Up to $5,000 can be paid with a credit card.
What are your payment terms?
Windows on the River requires two (2) separate deposits to secure a date. Final payment is due ten (10) business days prior to your event. All prices are subject to a 20% service charge and applicable Ohio state sales tax.
What if we need to cancel the date?
All deposits (less $500) are nonrefundable unless we are able to re-book the space with the minimum attendance requirement.
Is parking available for our guests?
Parking arrangements can be made directly through ABM Parking prior to you event.
Is the Greater Cleveland Aquarium Available to rent?
Yes. The Greater Cleveland Aquarium can be rented out for your cocktail hour or pictures for an additional charge.
Can we bring in our own alcohol or catering?
No. All alcohol must be purchased through Windows on the River, and no outside caterers are perminted.
What if I have a guest who requires a special meal (i.e. gluten free or vegan)?
Windows on the River can accomodate special dietary needs.